❓ Frequently Asked Questions

📦 What are the delivery times?
Our average delivery time is 7 to 14 working days . Each order is processed and shipped within 48 hours maximum.

💳 What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, etc.) and Apple Pay.

📬 Where is my order?
An email containing the tracking number will be sent upon shipment. You can track your package via our tracking page.

🔄 Can I modify or cancel my order?
Yes, within 12 hours of purchase , contact us quickly via the "Contact" page for any changes.

↩️ Do you accept returns?
Yes, you have 14 days after receipt to request a return if the product is unused and in its original packaging.

📨 Another question?
Write to us at contact@animoo.shop , we will respond within 24 hours.